Gaurishanker Bihani (GSB), an ISO 9001:2015 certified organisation, was established in the year 1936 by the visionary Late Shri Gaurishanker Bihani and is the oldest Distributor of Tata Steel in India, serving since 85+ glorious years. The firm has its Head Office in Kolkata, West Bengal.
Since its establishment, the company has seen exponential growth and has expanded its core capabilities. GSB operates throughout West Bengal, Sikkim, Bhutan, Nepal and Andaman & Nicobar Islands and has a well-established presence in these states. GSB has strategically located warehouses in Kolkata and Siliguri as well as a platinum-rated service center in Howrah, Kolkata to provide cut and bend steel with threaded couplers.
GSB is focused on providing excellence to every customer and is well-positioned to take advantage of new challenges while extending and strengthening its operations to new heights owing to its extensive network, dedicated employees and third generation leadership.
Digital transformation is one of the new initiatives of GSB, who are committed to constant improvement, innovation and development. Whether it is working on a sales software, maintaining and transferring data on to ERP systems or being active across different social media platforms, GSB has always been active in foraying its steps into the digital world.
85+
Years
OF
EXPERIENCE
Gaurishanker Bihani (GSB), an ISO 9001:2015 certified organisation, was established in the year 1936 by the visionary Late Shri Gaurishanker Bihani and is the oldest Distributor of Tata Steel in India, serving since 85+ glorious years. The firm has its Head Office in Kolkata, West Bengal.
Since its establishment, the company has seen exponential growth and has expanded its core capabilities. GSB operates throughout West Bengal, Sikkim, Bhutan, Nepal and Andaman & Nicobar Islands and has a well-established presence in these states. GSB has strategically located warehouses in Kolkata and Siliguri as well as a platinum-rated service center in Howrah, Kolkata to provide cut and bend steel with threaded couplers.
GSB is focused on providing excellence to every customer and is well-positioned to take advantage of new challenges while extending and strengthening its operations to new heights owing to its extensive network, dedicated employees and third generation leadership.
Digital transformation is one of the new initiatives of GSB, who are committed to constant improvement, innovation and development. Whether it is working on a sales software, maintaining and transferring data on to ERP systems or being active across different social media platforms, GSB has always been active in foraying its steps into the digital world.
85+
Years
OF
EXPERIENCE
Tarun Bihani
( Partner at M/s Gaurishanker Bihani )
As a third generation business owner, it is crucial to continue the legacy while upholding the highest standards of ethics
Over the years, our business has had steady yet sustainable growth, and we credit our dedicated employees and loyal customers for this. We rely on their ongoing support and will always work to provide an environment conducive for flawless execution of business. The positive feedback from our customers inspires us greatly, and we take customer input very seriously to make sure that we continue to supply the highest-quality products and a hassle-free customer experience.
Together with the guidance from Tata Steel, trust of our customers and dedication of our team, we aim to reach greater heights.
OUR MISSION
- Perceiving customer needs at utmost level by providing them flexibility in sourcing, competitive prices, on-time deliveries and customized solutions for unique needs
- Ensuring attentive, effective and proactive customer service and personalized attention to customers
- Continually building our skills and knowledge to meet the growing and diverse needs of customers
- Sustaining our reputation as a reliable, customer-oriented, dynamic player in the market
- Achieving profitable growth, operational and organizational excellence without compromising from our values and business ethics
Loyalty
Honesty
Reliability
VALUES
Integrity
Transparency
Mutual Respect & Trust
Loyalty
Honesty
Reliability
VALUES
Integrity
Transparency
Mutual Respect & Trust
OUR VISION
- To be a good corporate citizen with concern for environment & communities around
- Being admired for our business values and ethics
- Re-defining the standards of 'customer service' by exceeding customer expectations
- Keeping our name synonymous with reliability, customer satisfaction and embracing the challenge of continuous innovation
- Being the "preferred choice" for customers, suppliers and employees
